Free Domestic Shipping on orders over $35 (We Ship Worldwide)

FAQ

Read below, friends. Most of the common questions have been answered.

General

Surface Finishes

Materials such as concrete and wood will vary in grain and texture with each piece. 3D Printed pieces can also show slight variations. Of course we try to keep the finished product as close to the image as possible but it may have some unique features making it completely original.

Lead Times

We produce everything in house on a per-order basis. Things are added to a production queue and it’s ran firstcome-first-serve. Availability of materials used in production can also cause production times to vary. Eko Design Co is one person(Hello) so I don’t have the need to keep a bunch of leftover stock everywhere.

I try to have most orders out within a few days. Keep in mind larger items do take a little longer than some of the smaller items. During busier times, order shipping times could be as long as 1-2 weeks but will keep you informed if that’s the case as will the site.

Changing an Order

If you need to change an order please email in ASAP as sometimes production can be started within minutes of your order being submitted. Generally if it has been past a few hours since your order was submitted it’s best to assume your order can’t be changed.

But contact us and let’s figure it out!

Wholesale

We do offer wholesale. Please email info(@)ekodesign.co with product quantities and more information on your order

Shipping Locations

• Street addresses, P.O. Boxes (please check box during checkout) and Military APO/FPO address

• All 50 states including the District of Columbia (excluding all US Territories)

• To most countries outside the US.

Order Tracking

Every order will have its own tracking number. Most orders ship USPS and can be tracked on their site, or on our Order Tracking page.

 

Custom Requests

We’re happy to help. Reach out to info(@)ekodesigns.co with what you had in mind, or for current product customization. Since we do everything in house from initial design to final production models it’s very easy to make changes and adjustments to products to meet any demand needed.

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Eko Design Co

Product Design & Scaled Manufacturing

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Eko Design Co

Product Design & Scaled Manufacturing